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I can't update my account settings, it doesn't accept my new card-details

I can't update my account settings, it doesn't accept my new card-details

Hi!
I've been trying to update my payment details, but it wont accept my new card. It says that it failed and that I should try again, what should I do about that? I have tried about 5 times but I get the same response every time.

Thanks / Josefine

Reply
1 Reply

Hi there,
Welcome at the Spotify Community!

 

I would suggest you to get in touch with Spotify.

You may get in touch with Spotify via their Twitter page (@SpotifyCares), or by following this link to send an e-mail.
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