I can't upgrade my account to premium

[giacomino1]

When I try to upgrade my account to premium appears always the same inscription: There was a problem with your credit card or with the manager of payments. It was not be free of charge. Please try again using another payment method. thanks to answer.

[gnovella16]

Hey there!

Are you still having this issue? If so, you can get in touch with our accounts team via https://www.spotify.com/about-us/contact/contact-spotify-account or via Twitter @SpotifyCares. Let us know how it goes.

Keep on dancing 🙂