I canceled my Spotify Premium yesterday but it still charged my account $10.81

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I canceled my Spotify Premium yesterday but it still charged my account $10.81

brookylnbunch
Newbie

Yesterday I canceled my Spotify Premium and it still charged me $10.81. Ontop of that my account overdrafted and now I am negative $45.81. Could I please have money back? Thank you.

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Re: I canceled my Spotify Premium yesterday but it still charged my account $10.81

Rock Star 24
Rock Star 24

Hey @brookylnbunch!

 

Please get in touch with Spotifys Customer Support via the contact form or one of the social media channels. Their support team will be able to take a look at your issue and you'll hear from them shortly.

 

Contact form: http://bit.ly/SpotifyCF

Facebook: http://bit.ly/SpotifyCaresFB

Twitter: http://bit.ly/SpotifyCaresTW

 

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MaximRock Star 24
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