Yesterday I canceled my Spotify Premium and it still charged me $10.81. Ontop of that my account overdrafted and now I am negative $45.81. Could I please have money back? Thank you.
Please get in touch with Spotifys Customer Support via the contact form or one of the social media channels. Their support team will be able to take a look at your issue and you'll hear from them shortly.
Contact form: http://bit.ly/SpotifyCF
If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address.
Support usually replies within 24-48 hours.