Help Wizard
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FAQs
Please see below the most popular frequently asked questions.
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Ongoing Issues
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Help categories
Account & Payment
Using Spotify
Listen Everywhere
Hello @dxu0401 and welcome to the Spotify Community!!
Sorry to hear that you are having billing troubles. I recommend reaching out to Spotify Support direclty as they are the only team that can handle billing inquiries. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form.
If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.
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