Spotify Community

dundermifflinit · 2015-09-13

I've never been more absolutely sure about anything in my life more than right now. Not only was I charged wrongly, it put my account into the negatives, which will cause more money to be charged to me. I need this corrected as quickly as possible and I've summited my woes to the support twitter page and the contact from. Please help!

JoeThomas · 2015-09-13

Hiya:

I'm escalating this now. Thanks for your patience!

~Joe

JOEBOT, lovingly handmade by MattSuda - I'm not the only sexy rock star, there are plenty of others that are happy to help you out. Just look for the star by their name.
-
I AM NOT AN EMPLOYEE OF SPOTIFY AB. I am just a thirteen year old child trying to help out. I am not paid to help or say any views of Spotify AB or any of it's affiliates, so the least that you could do is share some kudos, or, if I helped you out, mark my post as a solution. It makes me all fuzzy inside

Rorey · 2015-09-15

@dundermifflinit. Hello there. Staff here.

Would you mind posting your case number here so we can get this looked into?

P.S. Great username 🙂

rrsr95 · 2015-09-15

I have had the same issues and just realized I have over 140.00 in charges from spotify that were not authorized by me!!! where is tech support assistance with these issues I have spent an hour trying to find help for this????

Pete · 2015-09-16

Hey @rrsr95

I'd suggest reaching out using the contact form or Twitter so we can take a closer look at this for you.

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