I cancelled my Spotify Feb 28 2016

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I cancelled my Spotify Feb 28 2016

brydeepayne
Newbie
I keep getting charged I already cancelled my subscription on February 28/2016 I have the confirmation email to prove this!!! How do I contact someone about this I am not very impressed... This is not fair to the customer!!
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Re: I cancelled my Spotify Feb 28 2016

kbrooksc
Community Legend

Hey there @brydeepayne!

 

Sorry to hear that you are having trouble! I recommend reaching out to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form.

If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.



If this solved your issue - Mark it as a solution!
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What's a Spotify Rock Star, and how do I become one?


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Solution!

Re: I cancelled my Spotify Feb 28 2016

kbrooksc
Community Legend

Hey there @brydeepayne!

 

Sorry to hear that you are having trouble! I recommend reaching out to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form.

If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.



If this solved your issue - Mark it as a solution!
Twitter | LinkedIn | Instagram
What's a Spotify Rock Star, and how do I become one?


View solution in original post

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