I cancelled my account but still was charged...?

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I cancelled my account but still was charged...?

LisaNiChon
Regular

Some time last month, I don't think I have an exact date sorry, I cancelled my account for the simple reason that I had no money in my bank account and knew I wouldn't be abe to pay the fees. My circumstances have slightly improved and now 9.99 is gone out of my account? I still have it cancelled why did this happen?

1 Reply

Liam
Community Legend

Hi, and welcome to the community!

 

You could have still been charged for a few reasons, however if you contact the payments team using the Support Form, they will be able to refund you 🙂

 

Liam

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