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I cancelled my account but was still charged

I cancelled my account but was still charged

Paying for Spotify
I cancelled my account but was still charged

So I cancelled my account and am still being charged for premium. I am requesting a refund…

how do i go about getting this?

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2 Replies

Hi, and welcome to the community!

 

I suggest you submit an online contact form; and someone at Spotify can get this sorted for you.

If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

 

Anthony 🙂

 

P.S. Removed the details from the post for your own security! Edit: I will remove them when this weird glitch stopping me from editing them goes away.

This post was by Taylor - I do not work for Spotify!
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Hi @v_lee02

I've just edited out the specific details from your post, for security.

Anthony is correct, if you get in touch with the support team, they will be able to help check your account.

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