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I cannot change my country

I cannot change my country

Hello! Up until recently I used Spotify with an account with the country set to USA. Yesterday, Spotify launched in Romania, where I currently live and I wanted to change my country in my profile, but it appears to be grayed out and I cannot change it (the menu doesn't "drop down"). I really want to change my country to Romania. Thanks in advance!

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6 Replies

Hey @AlexPop28,


Can you please clear your browser's cache & cookies and then try it again?

Let me know how it goes.

MaximSpotify Star
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Hi! I cleared it but it did nothing. I signed up with facebook if it helps. Btw, i tried using another browser but iti didn't work.

Thanks for letting me know.

 

I'd recommend trying it on another device. Using a different internet connection could make a difference, too.

MaximSpotify Star
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I tried changing it on my iPhone when connected to mobile data but still no succes. Do you have any other suggestions?

Do you have a premium subscribtion? If yes, cancel it. After that you'll be able to change country. Ohh, and delete the VPN.

Thankssss!!! ❤️

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