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I cannot change picture of my profile and picture of my playlists

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I cannot change picture of my profile and picture of my playlists

Plan

Free/Premium

Country

Czech rep.

Device

Samsung Galaxy s7, Desktop, Laptop

Operating System

Android, Windows 10

 

My Question or Issue

Hi, please help me with my problem. I am not able to change my profile picture nor pictures of my playlists. As I found, it should be possible from Desktop app. I watched few youtube tutorials but I don´t have there the option ("change button") as other users have. I am new on the spotify, so I have not tried it before. I have this issue from the beginning.

I also tried to uninstall the app according to your community tutorials and install the new latest version again, but no success. I also tested other devices (app on my laptop), but there is the same problem. 

Any idea? Is there another way how to change playlist pictures and profile picture?

I am really very dissapointed. I have found lot of posts with the similar problem from other users, lot of them with quite old date, but no solution... I had high expectations based on the good feedback from my friends and there are problems right from the start... ☹️ Can you please help me? Thank you

no change button.PNG
Reply

Accepted Solutions
Marked as solution

Hey @Daniela192 

 

If you're getting a Web Player experience in the Desktop, you may be part of a test. Check this thread for more info:

 

https://community.spotify.com/t5/Desktop-Windows/Desktop-Lost-Features-no-friend-tab-etc/m-p/4915829

 

If that's the case, please vote for these Ideas:

 

https://community.spotify.com/t5/Live-Ideas/Desktop-Allow-an-optional-switch-between-desktop-and-web...

 

https://community.spotify.com/t5/Live-Ideas/Mobile-Playlists-Mobile-Playlist-Customization-Edit-cove...

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Marked as solution

Hey @Daniela192 

 

If you're getting a Web Player experience in the Desktop, you may be part of a test. Check this thread for more info:

 

https://community.spotify.com/t5/Desktop-Windows/Desktop-Lost-Features-no-friend-tab-etc/m-p/4915829

 

If that's the case, please vote for these Ideas:

 

https://community.spotify.com/t5/Live-Ideas/Desktop-Allow-an-optional-switch-between-desktop-and-web...

 

https://community.spotify.com/t5/Live-Ideas/Mobile-Playlists-Mobile-Playlist-Customization-Edit-cove...

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hi, thank you very much for the info. This is exactly my problem 😔 this
test is really annoying. I voted for the idea. Fingers crossed

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