I cannot login to spotify

[#1]

I recently got a new phone and I cannot login to my spotify account. My profile ID is 21n3ye2mvx2j2vipgcxnbzljy. Can you help me?

[kaworu_bloodpaw]

Hi!

Can you provide more information? What do you see when you try to log in?

[Sanmesh]

I am facing a similar issue actually. I logged out of my account by mistake and am not able to login using my phone number. I have tried all permutations of my login info but it repeatedly prompts me to check my phone number. Can anyone please help?

[Eni]

Hey @Sanmesh, 

Thanks for reaching out about this and welcome to the Community! 

We can confirm that our tech team is currently looking into this, so make sure to add your vote to the Ongoing Issue here by clicking on the Thumbs up icon, if you haven't already. Make sure to provide us with the info we're asking for in the Status update in the comments.  

Though we can't set an exact time frame for when this will be fixed, it'll also be useful to Subscribe via the three-dots menu in the top right corner next to the title. We'll make sure to keep you updated with any news on the matter there.

Hope you find this useful. Keep us posted if you have any questions.