I cant activate the 60 day premium trial

modioh · 2017-02-23

I noticed spotify is running the promo but everytime I try, it gives me an error for the 60 day trial, i nvr been a premium user

Maxim · 2017-02-23

Hey @modioh,

Can you please let me know the exact error message that you're seeing?

Thanks!

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modioh · 2017-02-23

Hi, it just refers me back to the 30 day trial rather than the 60 day promo

Maxim · 2017-02-23

I'd recommend reaching out to the Spotify Support team so they can take a closer look at this and check if you're eligible for this offer:

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

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