I cant cancel premium because it keeps saying 'incorrect password'

[Factions4Eva111]

I cant cancel my premium account because it keeps saying 'incorrect password' when it asks me to verify it. Are they like intentionally locking people into premium? I can't keep paying for this atm. 

[Alejandro_C]

Hey @Factions4Eva111!

We'd recommend resetting your password at: https://www.spotify.com/password-reset/, and then following the cancellation steps. If you're still having issues, you can contact our Accounts team  via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

[Factions4Eva111]

I already tried both, I'm just waiting.