I cant log in or create an account

[Cristian42]

Plan

Free

Country Romania

Device

Google Pixel 2 XL

Operating System

Android 10

My Issue

Hello,

I had an account on this email adress: cristian.*******@gmail.com

A few hours ago i closed that account and i received a "close my account" email mentioning the folowing: 

We’ll then send you a confirmation email with a link to reactivate the account if you need to. This will be valid for 7 days. After those 7 days, your account can no longer be reactivated.

I never received an email with a link to reactivate the account.

Now, I tried to create a new account with that email adress and it says "We're sorry, that email is taken"

If I try to log in with that email account it says "Incorrect username or password."

If I try to recover my password I get this message "The username or email you provided is not associated with an active Spotify account."

Please I really need help, that is my main email account and I cant even imagine using another one for spotify.

[Cristian42]

Nevermind, it seems that the reactivation message was in the offers section in gmail.

[Xenia]

Hello there @Cristian42,

Glad to hear you were able to reactivate your closed account.

If for some reason you'd like to start over with a new account with the email address you're currently using, you would need to wait up to 30 days for your address to be freed up. You can read more about that in this Spotify Answer. 

In case you aren't sure if you have more than one account registered with us, we recommend visiting this support page.

Hope you'll find this info useful. Feel free to reach out to us anytime, if you need help with anything else!