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I cant log in to my premium account !!

I cant log in to my premium account !!

Hi 😢

I cant log in to my account in the application 

Knowing that I can log in to my account in Spotify's site 

But I can't do that in Spotify's app 😔

Sorry for my bad English 

My premium account's email 

*snip*

 

Screenshot_20200723-235601.png
Reply
3 Replies

Hey @MustafaSayed811, thanks for reaching out to the Community!

 

Could you try a clean reinstall of the app following these steps?

 

Let me know how this goes!

Billy-JSpotify Star
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Yeh yeah it's work😌
Thank you ..
and I'm sorry for my English
Its so bad because I'm from Egypt and
Teach English in Egypt its not good 😂

Hey @MustafaSayed811,

 

No worries at all 🙂

You're welcome. I'm happy to hear everything is back on track. If you need help in the future, don't hesitate to start a topic and the Community will be happy to help.

Have a nice day!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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