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I cant log in

I cant log in

I was logged out of my account. Not only did i have premium but also hundreds of songs and so many playlist. Ive tried to log in multiple times on multiple devices yet I’m not successful. I am EXTREMELY frustrated. I have had that account for years and have never changed the username or password. I am ok with having to create a new account but I am very much not ok if I have to continue to pay for premium on that account. I have no clue what to do. Ive never had a problem with spotify, so I’m guessing this isn’t something spotify did and maybe I was hacked. 

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2 Replies

I have exactly same problem.

Hello @Jordanwwwww and @userjoonas

Thank you for reaching out here in the Community!

If you can't log in, make sure to follow all the relevant steps from this Support Article

 

If you think that someone has gained access to your account, head here.

Take a look at this article as well on how to protect your Spotify account. 

 

I hope you'll find this helpful!  

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