Announcements

Help Wizard

Step 1

NEXT STEP

I didn't want to get the premium account for £10

I didn't want to get the premium account for £10

Hello there, I wanted to get spotify premium with NUS discount. When I clicked "get premium" it automatically took £10 from my account. I have not consumed any music under spotify premium is it possible to either get, a refund or 2 months of spotify premium with my NUS card.
Please reply soon
Laz

Reply
1 Reply

Hey! Welcome to the community 🙂

Since this is a billing issue, you will need to get in touch with the customer services team directly using the online contact form and they will be able to assist you further 😉

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Suggested posts