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I canceled but you are still charging my bluebird account
Exactly. No where to email them? Was so hard just to do this.
I found a way to contact them !! You can email support@spotify.com with your question or log into Twitter and send a tweet to @spotify. Although I did tweet about bad customer service and didn't get any attention.
Got my subscription cancelled and got my money back but they were full on JERKS about overdrawing my account. The first person gave me the generic 'make sure you have money in your account when you have direct debits set up' so I complained and got basically the same answer. They take no responsibility.
YES I KNOW HOW TO LOOK AFTER MY BANK ACCOUNT.
But when a surprise subscription gets withdrawn, how am I responsible for NINE DOLLARS of fees. Spotify should definitely cover that for their mistake.
Just glad the premium account is cancelled so I can move on with my life.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…