I don't have access to to my email and to my account and i can't login

[Jiane]

Plan

Free

Country

Canada

My Question or Issue

Basically, I can't login in my account anymore. I don't have any access to my email anymore, but even when I try to login with my username, it doesn't work. I also don't have access to my account on any of my devices because I got logged out. I never changed my password, though. I contacted Spotify for help but all they said is they can only help me if I am logged on my account in one of my devices but as I said, I got logged out on everything. Is there really no other way?

[Jiane]

Pls help i just wanna see my Spotify wrapped

[Maxim · Accepted solution]

Hey @Jiane ,

Thanks for reaching out.

Unfortunately, we (the Community), don't have any backstage access to accounts, so we can't really provide any help on this. If Support told you that there's no other way, then that's very likely the right answer. 

Hope this helps! 🙂

[Jiane]

Damn alright,thanks still!