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I don't have the Friend Activity option (different menu)

Solved!

I don't have the Friend Activity option (different menu)

Plan

Free

Country

Spain

Device

Xiaomi Redmi Note 8T

Operating System

Windows 7

 

My Question or Issue

I would like to have the Friend Activity activated, but I can't.

I have seen a lot of questions about this, but most of them were about connection issues and other problems.

Mine is that I simply don't have the options in my pannel.

Basically, after having watched a few videos, I have seen that I have a different "design" with others options (see screenshots)This is what I have seen in every tutorial to activate it.

 

This is what I have (In order: Account, Profile, Get Premium, Log out)

 

I don't have the "Settings" option where I could see the Social section, but I can see it on my phone, and still being different.

In my phone, I only have (in social section) Private Session, What you listen to (the option to share what I listen to with my followers in Spotify) and Connect with Facebook.

I have seen that the screen must have a minimum resolution, which I overpass and should not be a problem at all.

 

Why can't I have it?

Greetings.

Reply

Accepted Solutions
Marked as solution

Hi there @widee67,

 

Thank you for your post here in the Community. We're happy to help.

 

Can you perform a clean reinstall of the app? This will make sure there's no old cache files causing this.

 

If that doesn't do the trick, can you log in with a different account - such as a friend's or a family member's to see if the issue persist?

We'll keep an eye out for your reply.

 

Cheers!

JeremyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Live, love, laugh and listen to music 🙂

View solution in original post

1 Reply
Marked as solution

Hi there @widee67,

 

Thank you for your post here in the Community. We're happy to help.

 

Can you perform a clean reinstall of the app? This will make sure there's no old cache files causing this.

 

If that doesn't do the trick, can you log in with a different account - such as a friend's or a family member's to see if the issue persist?

We'll keep an eye out for your reply.

 

Cheers!

JeremyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Live, love, laugh and listen to music 🙂

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