I forget my email

[Iremsaygin]

Hi i forget my email for my spotify account, i only have the payment number and my password, i logged out on excident. What can i do to stop the payments or find the email again?

[Billy-J]

Hey @Iremsaygin, and welcome to the community.

Hope you're doing well! 

Could you try finding your account using these steps? 

Let me know how this goes 🙂 

[Iremsaygin]

Hi thanks but i really don’t know the email only the password and the payment number

[Billy-J]

Hey @Iremsaygin.

Thanks for the reply! Have you tried adding all email addresses you know into the password reset form?

Let me know how this goes 🙂

[Iremsaygin]

I tried  but it didn’t work, do you know a spotify number of mail?

[Billy-J]

Hey @Iremsaygin.

For this particular case, I would encourage you to reach out to support through the anonymous contact form. So long as you are entirely logged out of Spotify.com (alternatively, you can access the form through an incognito window/private browsing) the form will allow you to use an email of your choosing for correspondence. 

If you would prefer to not use the contact form, or require an alternative means of contact, you can always reach out to @SpotifyCares on twitter, or the Spotify Cares Facebook page.

I hope this helps! Have a nice day 🙂