Spotify Community

user-removed · 2018-08-11

Plan

Free/Premium

Country

canada

Device

pc and android phone

Operating System

windows 10

My Question or Issue

I have been log out and i cant access my premium account.

I have foolowed the instruction sugested by the web site but without success since i cant remember the email used for my premium account.

Any suggestion .

Thanks!

Jose_M · 2018-08-11

Hi there!

If you’re unsure which email you used, I’d recommend having a quick scan of the email accounts you own for emails from ‘hello@spotify.com’. That way you can determine which one you used to sign up for Spotify with.

If you want to change the email address linked to your Spotify account, I’d recommend reading this article.

Let me know how it goes!

Jose_MSpotify Star

Help others find this answer and click "Accept as Solution".

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Note: I'm not a Spotify employee.

View solution in original post

Jose_M · 2018-08-11

Hi there!

If you’re unsure which email you used, I’d recommend having a quick scan of the email accounts you own for emails from ‘hello@spotify.com’. That way you can determine which one you used to sign up for Spotify with.

If you want to change the email address linked to your Spotify account, I’d recommend reading this article.

Let me know how it goes!

Jose_MSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

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