I forgot to activate student discount...

[frozen-gpu]

Hi, I forgot to activate my student discount and have been charged 9,99€ a few minutes ago after I tested premium. Is it possible to get another free month next month and then continue to pay 4,99€ as quoted in my account page?

I made a note for the day my premium free subscription ended to activate my student discount, but I missed it 😞

Best regards

[Steph_B]

Hey there!

This is something our Accounts team needs to look into. Get in touch with them via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

We'll be happy to help you sort this out 🙂