Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I got a new phone and I can't get into my old Spotify account.

I got a new phone and I can't get into my old Spotify account.

I have a premium account, but I can't get into it on my new phone. I had to create this account just to be able to get on here and try to get in contact with someone.
Reply
2 Replies

Elena

Hey there,

 

Thanks for posting in the Community.

 

Here is a page with steps on how to find lost login details. Could you try the solutions there and let us know how it went?

 

Keep us posted,

 

Cheers!

 

 

ElenaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Monicadonio

**bleep** thanks 

Suggested posts