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I got charged twice last month, and this months subscription charged started sooner than normal.

I got charged twice last month, and this months subscription charged started sooner than normal.

I got charged twice last mont, on the 24th of Feb, and today, I cant use spotify premium because the charge for this month was unable to be processed, I dont understand what thats supposed to be for. I expected to be charged only once last month but I wasnt, and now I'm getting a notification when 30 days havent even passed that I need to make another payment? What is this? I still have we could say, 38 days to make that payment.

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Hey @theonlyisaac, welcome to the Community!

All you need to do is get in contact with Spotify support and provide your username and they can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours.

 

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