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I got logged out and logged back in and all my music is gone

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I got logged out and logged back in and all my music is gone

Visitor

please help! Spotify logged me out of my account on both my computer and my phone and when I logged back in all my music was gone (no playlists or anything,) I had no followers and was following no one and it says I am on a 'free' account but I actually have a premium account with my family. 

 

I've tried changing my password and changed the email affiliated to that account but everything is still gone!

 

I want my account back 😞

Plan

Premium

Country

australia 

 

Device

iPhone 7

 

1 Reply

Re: I got logged out and logged back in and all my music is gone

Rock Star 24
Rock Star 24

Hey @elizameckiff ,


Thanks for reaching out.

 

It sounds like you've logged into the wrong account. I'd recommend checking out this support article for some info on finding accounts.


Let me know how it goes 🙂

MaximRock Star 24
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