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I got logged out of all my devices and now I can't login through Facebook to my premium account.

I got logged out of all my devices and now I can't login through Facebook to my premium account.

I kept getting emails saying that there were weird logins from my
Spotify. It is connected to my Facebook login and I have changed the
password twice, but I am still getting the emails. Apparently, there
have been logins in Germany, Australia, other places in the United
States. I'm not sure what else to do.

 

Now, I had talked to a spotify rep, they logged me out of all my devices, and then we got disconnected. It won't let me log back in through Facebook to my premium account and nobody is helping me. Please help before I give up and switch to apple music.

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1 Reply

Hi there @sgolf24,

thanks for reaching out to the community !

 

First, i would suggest taking all the steps provided on this help page to try and log back into your account.

 

However, as you've seen external logins and odd behavior on your account before, i would suggest reaching out to the support team through this "About Us" page and have them take a closer look for you.

 

Let me know if you have any further questions 🙂

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