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I got the number username (deleted old facebook, have the hulu promotion)

I got the number username (deleted old facebook, have the hulu promotion)

Hi, 

I've had spotify a few years and in that time I had signed up using a facebook I've since deleted. I have a new facebook account, but can't seem to attach it to an existing account. I also registered for the Hulu promotion thats since ended accepting new particpants-- so making a new spotify would mean losing that promotion. 

Any ideas on how I can get some kind of non-number username ? 

Reply
3 Replies

Hi there @randomgirl7,

thanks for psoting !

 

I believe the only option here is, as you mentioned, creating a new account.

You also know that it will mean loosing the HULU promotion offer.

 

However, there's one thing i want you to try which is to visit your account overview at Spotify.com.

Log in and under the "Privacy" tab, unclick the "Process My Facebook Data" tab and click it back on.

Note that changes may take between 24-48hrs to appear.

 

Hope this helps 🙂

 

thanks, I'll give it a try! 

 

Hey @randomgirl7,

We just wanted to check in with you and see if you managed to resolve your issue by following @OneByBoo's steps?

If not, then let us know what you tried and we'll see what else we can suggest.

 

Thanks! Keep us posted 🙂

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