Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I had my spotify connected to my school mail, but i cant get in

I had my spotify connected to my school mail, but i cant get in

I had my spotify connected to my school mail, but now i cant use it or login anymore so i cant change my password in order to enter in other devices
Reply
1 Reply

Hey!

 

Did you have a subscription active on your account or were you using the Free service? If you had a subscription, our support team might be able to help out as they can use your payment details to verify you as the account owner.

 

If however you were using just the Free service, we're afraid there won't be much that can be done. You will need access to the email associated with your account to be able to change your password and login.

ElenaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts