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I have 2 accounts on spotify. I'm getting billed for 2 but I only use the 1

I have 2 accounts on spotify. I'm getting billed for 2 but I only use the 1

How do I go in and check for other accounts that I might be using just to delete cause right now I'm being billed twice by spotify but I'm only using the one account associated with my email
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Hey there!

Thanks for reaching out, I'll try to help you out. I'd recommend checking out this Support article for more help finding the login details of any additional accounts you may own. I'd also suggest reading this Support article on how to figure out why you're being double charged.

Keep me posted 🙂

Jose_MSpotify Star
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i am being billed for two accounts  please help.  i have a family one and a single one,  i upgraded to family  i need a refund on the charges

i need help with cancelling one and being refunded

 

Hello @andrearubin!

 

Thanks for coming to the Spotify Community. I'd recommend checking out this Support article on how to cancel one of your subscriptions. If you'd like to ask for a refund, I'd recommend checking out Spotify's refund policy here.

 

Hope this helps!

Jose_MSpotify Star
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Note: I'm not a Spotify employee.

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