I have a free account and yet I have been charged?

[user-removed]

I just went to check my bank account (because I'm skint) and Spotify have charged me for a premium account -  even though I had a free account.

I went to check and it has somehow become a premium account!!

I haven'e used it for over two weeks so I'm really not sure how this happened.

Any Help?

[David]

Hello,

It seems you had a free trial of Spotify on your account. This works on an automatically renewal system, and will make a payment after your 30 day free trial.

As you have logged into your account and began to use it after this payment, we would be unable to process a refund in this case. I see that your subscription is currently still due to be charged next month. If you'd like to cancel your subscription,
https://www.spotify.com/account/subscription/ 

Once there, just follow these instructions: 
1. Under the heading "Manage your subscription", click "View your options". 
2. At the bottom of the following page, click "Click here to continue to the cancellation page". 
3. On the following page, select one of the listed reasons for leaving. 
4. Then, click the button "Cancel Subscription". 
5. Enter your password, then click the "Cancel" button below to cancel your subscription. 

[user-removed]

It wasn't a 30 day trial it was just the free account though.

I haven't logged in either, it stays loggin in because of facebook.

[David]

According to our database, you're currently on the Premium service... What does it say on your subscription page? 

[user-removed]

It says that I'm on a premium service Yes - but I'm not sure HOW it became premium, as I've been on spotify for much longer than 30 days and have always used the free service. 

[David]

It seems that on 2012-09-06, a 30 day free trial of Spotify was signed up for on your account. This require your payment details to sign up.

[user-removed]

I had to put in my payment details so I could prove I was in england to use spotify!

My facebook said I lived in france so when I signed up using it I couldn't actually use spotify.