I have a premium account but get a 14 day abroad limit

[CelioGR]

Hi. I have a premium account and i travel a lot. i have been out of my country for couple of months and i am still abroad. tried to login and get an error saying i can only use spotify 14 days abroad. i thought that limit was for Free accounts not Premium. Any help?

[KatesHere]

Hey @CelioGR, welcome in the community!
That doesn't sound right. Normally Premium abroad is indeed unlimited. Did your subscription work ok before going abroad?
K

[Pete]

Hey @CelioGR

It looks like your subscription is currently paused. If you reach out to us either on Twitter or using the contact form, we can get this sorted for you quickly 🙂