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I have a premium account with no email address or password

I have a premium account with no email address or password

I recently downloaded the spotify Windows app to try it out. I liked it so I click the "try premium" button and paid the €0.99. I have now realised that I never set up an email address or password for my account and when I try go to my account page from the Windows app I get prompted to log in. This I of course cannot do because I have no credentials other than a 25 character auto generated username which seems to be the only thing linked to the payment I made.

 

I plan to keep my subscription going after the 3 month discount period, but I'd really love to not have to create a new account and lose all my saved music in the process.

 

I created an account using the facebook login in order to post this. It would be really nice if my premium account could be linked to this one.

Reply
1 Reply

Hey @Undercooked and welcome to the Spotify community!

 

In this case, we recommend that you contact us via email here or through our official social media channels in Facebook or Twitter. This way, we'll be able to take a closer look at your account and see what happened there.

 

Let us know how it goes and if you have any other questions.

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