I have another Spotify account that I can’t access to shut down im being charged 13.99 a month.

[Laurensilverman]

Can someone please contact me on email? 

[user-removed]

Hello!
Please fill out the online contact form to create a ticket with Support. If, for whatever reason, you cannot use the form, or would prefer not to, support can also be reached on twitter by reaching out to @SpotifyCares, or on Facebook by sending a message to the Spotify Cares Facebook page.
Please be aware that responses may take anywhere from 24-48 hours depending on the volume of tickets they are currently handling.