I have been billed twice

[texcoulter]

I have been billed twice this month. Once on 5/7 and once again on 5/8. Could someone please help me get this resolved?

p.s. I have gone to the "contact  form" on several occasions and it will not work on my computer for whatever reason so this is my only means of contacting customer support.

[Peter__]

Hey! Welcome to the community 🙂

This is something the customer services guys will need to lend a hand with, luckily we have another contact form (which should hopefully work for you!):

https://www.spotify.com/about-us/contact/contact-spotify-account/

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.