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I have been charged for premium this month but my subscription still says i am on spotify free

I have been charged for premium this month but my subscription still says i am on spotify free

£4.99 has just come out of my bank account for spotify premium with student discount, yet when i log in to my spotify online and in the app both say i still only have spotify free
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Hey there!

 

This is something our Accounts team needs to look into. Get in touch with them via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.


We'll be happy to help you sort this out.

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