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I have paid for Premium but i dont have it?

I have paid for Premium but i dont have it?

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I paid for spotify but it's still under my other email for some reason. I had changed my email address a few months ago, nothing is free on my end tho. It was sent to my previous email as well.  I will attach the screenshot of payment and order #.

 

 

Reply
1 Reply

Hey @Felicia001 

 

Can you try signing out and signing back in?

 

Best,

Jack

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