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I have premium and my songs are downloaded however my music isn’t playing when I am offline

I have premium and my songs are downloaded however my music isn’t playing when I am offline

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
3 Replies

Hey @Jaybc02, and welcome to the community.

Hope you're doing great! 

 

Could you try restarting your device? If that doesn't help, could you try a clean reinstall of the Spotify app? 

 

Let me know how this goes 🙂 

Billy-JSpotify Star
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That’s worked but now it will only download some songs off of albums I’ve got downloaded what’s wrong with it

Hey @Jaybc02.

 

To confirm, the songs are downloading after you reinstalled the app?

 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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