Spotify Community

Jaybc02 · ‎2019-05-15

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Billy-J · ‎2019-05-15

Hey @Jaybc02, and welcome to the community.

Hope you're doing great!

Could you try restarting your device? If that doesn't help, could you try a clean reinstall of the Spotify app?

Let me know how this goes 🙂

Billy-JSpotify Star

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Jaybc02 · ‎2019-05-15

That’s worked but now it will only download some songs off of albums I’ve got downloaded what’s wrong with it

Billy-J · ‎2019-05-15

To confirm, the songs are downloading after you reinstalled the app?

Billy-JSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

I have premium and my songs are downloaded however my music isn’t playing when I am offline