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I keep being asked to reset my password

Solved!

I keep being asked to reset my password

Every few days, I am sent an email saying that I need to reset my password.

Why? It is very annoying having to keep coming up with new ones every few days

(since I'm not allowed to use older ones).

 

I've been a Premium member for years.

I'm on a Mac desktop in OS 10.11.6

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Hey there @rostasi,

 

Thank you for your post here in the Community.

 

In this case we suggest that you contact our Customer support so that they can have a closer look directly on your account and see why this is happening. You can contact them here.

 

Let us know if we can help you with anything else 🙂

Take care!

JeremyModerator
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Live, love, laugh and listen to music 🙂

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Marked as solution

Hey there @rostasi,

 

Thank you for your post here in the Community.

 

In this case we suggest that you contact our Customer support so that they can have a closer look directly on your account and see why this is happening. You can contact them here.

 

Let us know if we can help you with anything else 🙂

Take care!

JeremyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Live, love, laugh and listen to music 🙂

Thanks for the reply.

I contacted customer support and

apparently there was some kind of

unsecure element on the Spotify side.

It has since been fixed.

 

Now, if we can just get a "random" song link function for Spotify

[I (and others) have been asking for this for years].

Hey @rostasi,

 

Thanks for your reply.

 

We're glad to know that the issue with your password was sorted out.

 

Can you let us know exactly what you mean by a random song link function? We'll see what we can suggest.

 

We'll be on the lookout.

CarlosEModerator
 
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