I keep being logged out

Reply

I keep being logged out

Joffy1991
Casual Listener

Plan

Premium

Country

Norway

Device

(iPhone XR, Huawei P10) 

Operating System

(iOS 10, Android Oreo)

 

My Question or Issue

Hello. My Spotify keeps being logged out for some reason, and when i try to log in again my password is incorrect, and i need to reset my password. This happened on wednesday i think, and yesterday it happened again. I am 100% sure i wrote the right password. When i reset the password i got the mail in Polish, and thats not where i live, or the language i have my Spotify on. Any suggestions? 

1 Reply

Re: I keep being logged out

Rock Star 9
Rock Star 9

Hey there @Joffy1991,

thanks for posting in the community !

 

Sorry to hear you're having an issue.

From the look of things it might be that your account has been taken over.

 

Please check out this help page written especially for this cases and let me know how it goes.

 

Hope this helps =)

OneByBooRock Star 9
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