I keep getting two payments!!

Reply

I keep getting two payments!!

Pippo97
Newbie
I receive two payments per month
1 Reply

Bittencourt
Rock Star 21
Rock Star 21

Hi @Pippo97, welcome to the Spotify Community!

 

If you have several charges from Spotify within the same month, let’s figure out what happened.

If the charges occurred around the same time 

This can happen if you clicked START MY SPOTIFY PREMIUM twice by mistake during the signup process.

WHAT TO DO

You don’t need to do anything. The second payment is automatically applied to your next month, and you won’t be charged again until the month after. You can check this on your subscription page.

It's also possible that any extra charges are only 'pending' and won't complete, meaning no money will actually leave your account. For more information, see Unexpected Spotify charges on my bank statement

If the charges occurred on different dates

This means you likely have more than one Spotify account.

WHAT TO DO 

Let me know if this helps 🙂

 

BittencourtRock Star 21
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