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I lost access to my spotify premium account

I lost access to my spotify premium account

 

Plan

Premium

Country

Italy

 

Device

iPhone 6s

Operating System

iOS 14

 

My Question or Issue

Today I've been logged out on all of my devices and I can't log back in. I've tried every password and I tried recovering it through the email but I either don't remember to which email my account is connected to, or someone changed it. My account isn't connected to Google, Facebook or Apple ID. What can I do? 

 

Reply
1 Reply

Hi @user-removed, thanks for writing.

 

Spotify's platform and user records are totally secure, but sometimes breaches on other services means someone else may log into your Spotify account.

 

Get in touch and the staff will help to secure your account.

 

Just go to the contact form - select Logging in, then the following steps.

 

Let me know if that helps!

BittencourtSpotify Star
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