I lost everything in my account including my premium.

[cryptopsy89]

Hi,   I lost everything, songs, friends, playlist.    Including the premium that I pay for.      I saw a post related to that in the FAQ,  but the relogin with username didn't work.     I wrote to spotify 4days ago, no answer.    I wrote again yesterday.. nothin.     So now, payin for nothin,  can't cancel my renew..  my account is in free mode.     So,  what should I do,  any help?    Thanks!  

[ToolboxT]

Try contacting them on twitter if you can @SpotifyCares. i have found that it is much easier to contact them and they reply much faster most of the time.

[MattSuda]

I have forwarded your post to the support team at Spotify. Hopefully someone will be in contact soon.

If you have a case number from support, please post it here. (8 digit number)

Thanks for your patience.

[Jason]

Hey @cryptopsy89

Thanks for reaching out to us.

When you reached out to our contact form, you would have received an 8 digit case #. If you could provide us this, I'd love to take a look in to things with you.

Let us know and we'll have you reunited with your music in no time at all 🙂