I lost my password and the email registered also invalid

[ytlin]

Plan

Premium

Country

 Taiwan

Device

Htc u11

Operating System

My Question or Issue

i have an account ytlin-tw registered, and i lost my password, and the same time, I just noticed that my previous registered email address is no longer valid (which means I can not receive password change email anymore), is there anyway I can find back the login info, or the worse case to cancel the subscription of my premium account? Thanks a lot

[ytlin]

I found solution for it, no any help required, thanks.

[Flapp]

Glad to here

[Peter]

Hey @ytlin.

Thanks for raising this issue on the Community - we're glad that you managed to resolve it!

In case any other users find themselves in a similar situation, we can recommend that you get in touch with our Customer Support team, who will be able to help you change the email address on that account to an active one.

Hope that helps!