I'm been charged twice a month

[Kyara1]

I used to have spotify premium, the regular account, paying $10 a month because I didn't know about the Student discount. I thought I changed my account to student to pay $5 a month but instead, they are charging me both payments a month and it's not fair. I need a solution or to get my money back becuase if not, I'm going to drop my spotify account. 

[crematedman]

@Kyara1 hey there, sorry to hear you're having issues with your payment,

The quickest way to contact spotify directly is via here or @SpotifyCares on Facebook or Twitter.

If you let them know as much as you can about your problem, they can have a look on their end and sort this out ASAP.

Let me know if you need help with anything else!