I'm being double charged

[bkainteractive]

Hi

Here is my receipts but I got charge twice on 24 April and 29 April for $12.99 on our credit card, could you please explain ?  Would it be for the month of Mar'13, please find attached for the charges from our credit card.  But from our account which is only showing 1 payment to be paid.  Could you please investigate, otherwise a refund would be apprecaited.  Thanks you, cheers

24 Apr 2013
premium x 1
Purchase 

12.99 

29 Apr 2013
premium x 1
Purchase 

12.99

Your receipts

Back to the subscription page

Order ID	Date	Product description	Price
200955242017	2013-05-27	1 month of Spotify Premium	$12.99
187417665010	2013-04-27	1 month of Spotify Premium	$12.99
174732652014	2013-03-28	30 day of Spotify Premium	$0.00

[Taylor]

Hi, and welcome to the community!

As this is  a payment issue, I suggest you submit an online contact form; and someone at Spotify should be able to refund you.

If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

Anthony 🙂