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I'm in Canada but getting billed in EURO

I'm in Canada but getting billed in EURO

Hey guys, anyone else had this problem? I just realized that I've been paying 12EUR a month for a while which is almost twice the 9.99 CAD. 

 

To make things worse, I have no idea how to change this,. Spotoify, you owe me a year of streaming for free at this point!

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3 Replies

Hey @04deveni, Welcome to the community! 🙂

 

Could you go here and see what country your account is set to? 

 

If it's not Canada, could you try change it? 

It is Canada.

@04deveni

 

I suggest you contact support so they can assist you with solving your issue 🙂

 

You can contact support on twitter @SpotifyCares Or you can email Support here.


If you receive a No-Reply email that says to check out the FAQ or Community just reply to that email and Spotify support will contact you 🙂

Support takes 24-48 hours to reply to you if they have not replied to you by tomorrow you can ask me here and I will escalate the issue for you 🙂

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