I'm not receiving the weekly releases email

Reply

I'm not receiving the weekly releases email

malabareando
Casual Listener

Plan

Premium

Country

Guatemala

 

My Question or Issue

It has been almost a month and I'm no longer receiving the emails with the weekly releases

 

3 Replies

Re: I'm not receiving the weekly releases email

Narpas
Regular

I'd suggest checking the Notification section of your Spotify account page, and make sure that all the emails you wish to recieve are checked. Also, check your email account to see if the emails are being marked as spam, or saved in a seperate inbox from your main inbox, such as a "Promotions" inbox (where my weekly releases emails are saved)

Re: I'm not receiving the weekly releases email

malabareando
Casual Listener
I have already checked both my spam and my notifications configurations and
everything looks fine

Re: I'm not receiving the weekly releases email

malabareando
Casual Listener

I did it, everything looks fine to me

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