I'm unable to upgrade

[rukayaya]

I'm having the same problem. I'm trying to upgrade to premium with the student discount and after I put in all my information it starts from the beginning and say to try again.

[MattSuda]

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.